Refund Policy

At GTAMODX, we sell digital downloadable products. Due to the nature of digital content, all purchases are generally considered final once the product has been successfully delivered or downloaded.

We are committed to providing high-quality products and support. If you experience any issue with your purchase, our support team will make every reasonable effort to help you resolve the problem before any refund request is considered.

Refund Eligibility

A refund request may only be considered under the following circumstances:

  1. You were charged more than once for the same order.
  2. You did not receive the purchased product due to a verified technical issue on our side.
  3. The issue cannot be resolved by our support team after reasonable troubleshooting and assistance.
  4. The refund request is submitted within 7 days of the original purchase.

Non-Refundable Cases

Refunds will not be provided under the following circumstances:

  • The digital product has been successfully delivered.
  • The product has been downloaded, accessed, or used.
  • The transaction has been successfully completed.
  • The customer changes their mind after completing the purchase.
  • The customer purchased the wrong product or selected the wrong version.
  • The customer is unable to use the product due to incompatible software, hardware, game version, or lack of technical knowledge.
  • The product is reported as damaged, corrupted, defective, or incomplete, but our support team is able to repair the issue, provide a replacement file, update the product, or otherwise resolve the problem.
  • The issue can be resolved through installation guidance, troubleshooting, configuration assistance, updates, or technical support provided by GTAMODX.
  • The product description, screenshots, compatibility information, and system requirements were clearly provided before purchase.

Support Before Refund

If you experience any issue with your purchase, please contact our support team before requesting a refund. In most cases, installation issues, corrupted downloads, missing files, or technical problems can be resolved by providing a replacement download, updated files, or technical assistance.

If the issue is successfully resolved by our support team, the purchase will remain non-refundable.

Refund Process

  1. All refund requests will be reviewed individually by our support team.
  2. If the request qualifies under this Refund Policy, the refund will be processed to the original payment method.
  3. Refund processing time may vary depending on your bank or payment provider.

Important Notice

  • Digital products can be copied or stored immediately after download. For this reason, refunds cannot be issued once the product has been successfully delivered or downloaded, except where required by applicable law.
  • Please carefully review the product description, compatibility, system requirements, and screenshots before completing your purchase.
  • By completing your purchase, you acknowledge that you have read, understood, and agreed to this Refund Policy.

If you have any questions regarding this Refund Policy, please contact our support team before making a purchase.